A little help,
when you need it.

Contact support@secondwindltd.xyz. Include your platform, app version and a short description. Do not email passwords, sign-in tokens or payment-card details.

A question was recognized incorrectly

Crop more tightly or retake a clearer photo. Correct the text and include any missing options or context before solving. For diagrams, keep the necessary labels inside the crop.

An answer looks wrong

Open the answer and choose Report. Select whether the problem is the answer, steps or recognition. A follow-up can ask about the current question; it uses cloud-solving quota.

A purchase has not activated

Use Restore purchases in the membership page and allow account confirmation to finish. If your store shows a completed purchase, do not buy again. Contact support if confirmation still fails.

Where are my PDFs?

Scans and PDFs are local to the device and account workspace. Open History to view saved homework and use Share to export it. Local PDFs do not appear automatically on another phone.

Data controls

Open Settings → Data and privacy for contribution controls and account deletion. You can also request account deletion by email.