Delete your Solvegro account.

You can request deletion in the app or contact support if you cannot access it.

From the app

1. Open Settings → Data and privacy.
2. Choose Delete account and read the confirmation.
3. If asked, sign in again to confirm you own the account.
4. Confirm deletion. Wait for completion or use the displayed retry action.

This removes your personal solve history and account workspace, disables related question-bank contributions and requests deletion of the associated RevenueCat customer record. Minimal hashed deletion markers may remain to prevent access using old tokens. Independent licensed datasets are not your account records.

Without access to the app

Email support@secondwindltd.xyz with the subject “Solvegro account deletion”. Give the sign-in email if you used one, or your account identifier if available. We may request ownership verification. Never send a password or a full payment-card number. You can also ask to withdraw contributions without deleting your account.

Subscriptions and exported files

Deleting an account does not cancel a store subscription. Manage or cancel it in Apple subscriptions or Google Play subscriptions. A subscription cancellation is not required before requesting deletion. Files already exported to another app or destination must be removed there separately. Stores and providers may retain transaction records required for their obligations.